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Our Refund Policy

Nutri Oleum Return Policy

Thank you for choosing Nutri Oleum as your trusted cooking oil brand. We are committed to providing you with high-quality products and excellent customer service. In the unlikely event that you are not fully satisfied with your purchase, we offer a straightforward return policy to ensure your complete satisfaction.

1. Eligibility for Returns:

Only products purchased directly from the official Nutri Oleum website or authorized retailers are eligible for returns. If you purchased our products from a third-party seller, please refer to their respective return policies.

2. Timeframe for Returns:

You may initiate a return within 30 days from the date of purchase. After this period, unfortunately, we won't be able to accept any returns.

3. Condition of Products:

To be eligible for a return, the product must be unused, unopened, and in its original packaging. The product should also be in the same condition as when it was received.

4. Return Process:

To initiate a return, please follow these steps: a. Contact our customer support team at [contact email/phone number] to notify them of your intent to return the product. b. Our customer support team will guide you through the return process and provide you with a Return Authorization Number (RAN). c. Clearly write the provided RAN on the outside of the package you are returning.

5. Shipping Costs:

The cost of return shipping will be the responsibility of the customer unless the return is a result of a product defect or an error made by Nutri Oleum.

6. Refund or Exchange:

Upon receiving and inspecting the returned product, we will process your refund or exchange the product as per your preference. If the return is due to a product defect or an error made by Nutri Oleum, we will cover the return shipping costs.

7. Refund Processing:

Refunds will be processed using the original payment method used for the purchase. Please allow up to [number of days] for the refund to be reflected in your account, depending on your bank or payment processor

8. Non-Returnable Items:

Unfortunately, we cannot accept returns for items that are marked as non-returnable on our website.

9. Customer Satisfaction:

Your satisfaction is our top priority, and we are always here to assist you with any questions or concerns you may have. If you have any inquiries regarding our return policy or need further assistance, please don't hesitate to reach out to our customer support team.

10. Policy Changes:

Nutri Oleum reserves the right to modify or update this return policy at any time. Any changes made will be posted on our official website, and the new policy will be effective immediately after it is posted.

We appreciate your trust in Nutri Oleum, and we look forward to providing you with a delightful cooking oil experience. Happy cooking!

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